We want you to be completely satisfied with your purchase from Cinema. If you are not 100% satisfied, you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the same condition you received them, and in the original packaging.)

Return Instructions

  • Fill out our return/exchange form found below.
  • Print out your receipt and toss it in the box you’re returning.
  • Send back via USPS Priority mail, UPS, or FedEx.
  • Refund will be issued within 7-10 business days of receiving return only to the original card or Paypal account in which it was purchased.

Return Details
Upon arrival, inspect your shipment carefully. If there’s any loss or damage, please contact us immediately. Refunds will only be issued to the original card or Paypal account in which your order was purchased. To qualify for a refund, all products must be in their original, unaltered packaging, including boxes and labels. Cinema will refuse items returned in unsellable condition OR reduce refund amount by 50%. Returned clothing must be clean and unwashed.


  • Email or call us at (585) 654-5250 before sending us your item(s) so we can verify what you want is in stock.
  • Fill out our return/exchange form below and send it back